Listing standards

Published in advance and applied the same way to everyone. An agency cannot buy a listing, buy a tier, or decline one.

Six mandatory criteria

  1. 01The agency actively places physicians (MD or DO) on locum tenens assignments in the United States. Nurse- and allied-only staffing firms are out of scope.
  2. 02A verifiable legal entity name and a physical headquarters address.
  3. 03A working public website that describes locum physician placement.
  4. 04A named, reachable point of contact for credentialing or corrections.
  5. 05No active, unresolved finding from a state or federal authority that the agency misrepresented malpractice coverage or pay terms to physicians.
  6. 06The agency has not asked to purchase, pre-approve, or condition its listing.

Scope: we list organisations that place physicians on temporary assignments with third-party facilities. Organisations that employ or contract clinicians to staff facilities under their own contracts, and firms that place only permanent positions, are out of scope — they are a different relationship with different terms, and listing them alongside locum agencies would mislead.

The sixteen scored points

  1. 01Malpractice coverage type stated (occurrence or claims-made)
  2. 02Policy limits stated per claim and in aggregate
  3. 03Tail coverage obligation stated in writing
  4. 04Declarations page provided on request before start
  5. 05Pay rate quoted in writing before submission
  6. 06Pay cadence stated (weekly, biweekly, net terms)
  7. 07Guaranteed-hours terms stated
  8. 08Cancellation notice window and penalty stated
  9. 09Worker classification stated (1099 or W-2)
  10. 10Travel and housing booked and paid by the agency, not reimbursed later
  11. 11Licensing, credentialing and DEA costs allocated in writing
  12. 12Named facility disclosed before submission
  13. 13Written single-submission consent practice
  14. 14Named credentialing owner for each physician file
  15. 15NALTO membership current
  16. 16Responded to a right-of-reply request within ten business days

The four tiers

Listed
Meets all six mandatory criteria. No scoring threshold applies.
A listing is not an endorsement. Basic public information only, and nothing on the page is confirmed by the agency unless it says so.
Verified
Meets all six mandatory criteria and documents at least twelve of the sixteen scored points, including all four malpractice points.
Documentation is supplied by the agency and checked against public filings. Verified status carries a date and expires; it must be renewed, and it lapses rather than being revoked.
Flagged
Three or more published physician reviews carry the same flag tag, or a documented correction has been disputed without evidence.
The agency is told before publication and has ten business days to respond. Its response publishes alongside the concern. Flagged agencies stay listed, with the concern visible.
Delisted
Fails a mandatory criterion, or does not respond to two consecutive right-of-reply requests.
The profile stays live with the reason and the date. We do not delete records — silent removal would let the loudest complainant edit the directory.

Money rules

  • Listing is free. There is no paid tier, and there never will be one.
  • Placement, ranking, sort order and the Verified badge cannot be bought, reserved, traded, or accelerated.
  • No agency can pay to be removed, to suppress a review, or to change its tier.
  • We do not accept advertising from an agency in the same quarter we publish a Flagged status on it.
  • Any referral relationship is disclosed on the page it applies to, above the content.

Running an agency? How listing works, and how to reach Verified. Our ownership, funding and conflicts are set out in Disclosures.